FAQ

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options.

Where do you ship?
We currently ship within Argentina, Australia, Austria, Belgium, Brazil, Canada, Czechia, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Italy, Jamaica, Japan, Malaysia, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad & Tobago, United Arab Emirates, United Kingdom, and United States.

What is your Refund Policy?
We accept returns within 30 days of purchase, provided the item is unused and in its original packaging. [See Full Refund Policy]

How do I start a refund?
Contact our support team with your order number, and we’ll guide you through the return process. [See Full Refund Policy]

When will I receive my refund?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. [See Full Refund Policy]

How can I contact customer support?
You can reach us via email at support@copeland.com during business hours.